This issue has been resolved and all sites are fully functional again. If you continue to experience any problems with server errors, please open a new P1 case for immediate attention.
Posted May 24, 2022 - 16:22 EDT
We have some AudienceView Campus sites which are not loading at the moment. When one attempts to load the site, they are met with an error stating the following: "Server Error in '/' Application." "Runtime Error" "Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated."
We are investigating for a cause of this issue and will keep this status page incident updated with our progress. We have confirmed that this is not affecting all Campus clients.
Posted May 24, 2022 - 11:55 EDT
This incident affected: Admin Menu, Email/SMS Notification, Gift Certificates, Payment Processing, Printing, Reporting, Sales - Web or POS, Single Sign On, and Ticketing Site.