Investigating - We are experiencing issues with SMS not delivering to some users. Investigating further into the issue
We recommend to send tickets via email until further notice.

Aug 26, 2022 - 13:30 EDT
Admin Menu Operational
Email/SMS Notification Partial Outage
Gift Certificates Operational
Payment Processing Operational
Printing ? Operational
Reporting Operational
Sales - Web or POS Operational
Single Sign On Operational
Ticketing Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - This incident has been resolved.
Sep 27, 13:26 EDT
Monitoring - We have implemented a fix for this issue. If you are still experiencing issues with Single Sign On, please report this to our support team.
Sep 27, 12:44 EDT
Update - We are working to restore the Single Sign On functionality now. You may notice that this is back up and running as we work through affected sites. We will post a final update once this is fully resolved.
Sep 27, 11:24 EDT
Identified - Single Sign On is not allowing some of our clients' faculty, staff and students to log in with their campus-managed credentials. We are investigating this issue and will update you as soon as we have more information.
Sep 27, 11:02 EDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.