Investigating - We have had clients reporting that e-tickets are not downloading from an order page or from a confirmation email.

If you are experiencing this issue, please use mobile tickets for the time being. This issue has been escalated to our technical team and we are investigating a resolution.

May 02, 2023 - 14:36 EDT
Update - We are continuing to investigate this issue.
Apr 12, 2023 - 15:35 EDT
Investigating - We have had reports of rollovers getting "stuck in progress" when creating a new rollover. We are aware of this and investigating possible solutions.
If you need a rollover created, please go to this article https://audienceview2.my.site.com/Campus/s/article/Creating-a-Rollover?language=en_US#importing
for steps on having your rollover manually imported.

Apr 12, 2023 - 15:30 EDT
Admin Menu Operational
Email/SMS Notification Operational
Gift Certificates Operational
Payment Processing Operational
Printing ? Partial Outage
Reporting Operational
Sales - Web or POS Operational
Single Sign On Operational
Ticketing Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023
Resolved - This incident has been resolved.
May 17, 11:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 09:39 EDT
Investigating - We are currently investigating issue with some sites being slow and error in some cases.
May 17, 09:04 EDT
May 16, 2023

No incidents reported.