AudienceView Campus Status

All Systems Operational

Admin Menu Operational

Email/SMS Notification Operational

Gift Certificates Operational

Payment Processing Operational

Printing Operational

Reporting Operational

Sales - Web or POS Operational

Single Sign On Operational

Ticketing Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

'Send to Mobile' sends all tickets within an order

Resolved - This incident has been resolved.
Jun 30, 12:48 EDT

Update - We are continuing to investigate this issue.
Apr 14, 18:29 EDT

Investigating - The 'Send to Mobile' option on single tickets in an order with multiple tickets sends all mobile tickets to the customer. For example if an order has 4 tickets and the option to 'Send to mobile' is utilized on one of the admissions, the customer will receive a text with all 4 mobile tickets from the order. This issue has been prioritized with our product team and a fix will be included in our next update, which will automatically be applied to your site - look out for updates in the release notes for details.

The workaround for this issue is to select the small arrow on an admission, then click 'Email PDF Ticket' and enter in the customer's email address. They customer will receive an email with links to both the PDF E-ticket and Mobile Ticket QR code.
Mar 7, 16:21 EST

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.