Thermal Ticket Printing Issue

Incident Report for AudienceView Campus

Investigating

We are currently experiencing issues with thermal ticket printing. Printed Tickets are missing QR codes and instead display the following error:

“An error has occurred while processing PictureBox 'PictureBox1': The underlying connection was closed...…”

Our team is actively investigating the root cause.

🔄 Temporary Workaround
In the meantime, we recommend using E-tickets or Mobile tickets as an alternative.

Thank you for your patience and understanding.
Posted Jun 20, 2025 - 15:38 EDT
This incident affects: Printing.