The login issues have been resolved. If you still experience issues, please clear your browser cache and cookies or try logging in using an incognito/private window.
Thank you for your patience and understanding. If you continue to experience issues, please reach out to support.
Posted Oct 21, 2025 - 17:26 EDT
Monitoring
The login issues affecting both general public and SSO users on the Campus platform have now been resolved. These issues were caused by an AWS outage that impacted our third-party provider LaunchDarkly, which supports key Campus functionalities.
🔧 All services are now operating normally.
🧹 Recommended Action: If you continue to experience login issues, please try the following: Clear your browser cache and cookies Attempt to log in using an incognito/private browser window
📅 Thank you for your patience while we worked to restore access.
If problems persist, please contact support.
Posted Oct 21, 2025 - 08:01 EDT
Investigating
We are currently experiencing login issues on the Campus platform affecting both general public and SSO users. This is due to an ongoing AWS outage, which has impacted our third-party feature management provider, LaunchDarkly. Some Campus functionalities rely on LaunchDarkly, and as a result, users may encounter difficulties logging in or accessing certain features.
🔍 Current Status: Our teams are actively working with LaunchDarkly and monitoring AWS updates to restore full functionality as soon as possible.
📢 Next Update: We will provide further updates as soon as more information becomes available
We appreciate your patience and understanding.
Posted Oct 20, 2025 - 17:11 EDT
This incident affected: Admin Menu, Single Sign On, and Ticketing Site.