We have been closely monitoring the issue and are pleased to report that it has now been fully resolved. We have not encountered any further issues, and our online sales process continues to operate safely and securely. To provide our clients with more information on the situation, we will be sending an email to all clients, both those impacted and not impacted by this incident, with additional details.
Thank you for your patience and understanding while we resolved this issue. If you have any further concerns or questions, please do not hesitate to reach out to our support team.
Posted Feb 23, 2023 - 10:01 EST
Monitoring
We have identified the issue and implemented a fix. The immediate concern has been removed, but we continue to monitor the situation.
Posted Feb 21, 2023 - 11:43 EST
Update
A number of clients have reported fraudulent charges on their credit cards after purchasing tickets from AudienceView Campus. We are actively investigating potential security issue with a top priority. Please monitor for more updates as we continue to investigate. We appreciate your patience as we work through this.
As we investigate this further, we recommend to temporarily remove any sales online until further advised.
Posted Feb 21, 2023 - 09:43 EST
Investigating
A number of clients have reported fraudulent charges on their credit cards after purchasing tickets from AudienceView Campus. We are actively investigating potential security issue with a top priority. Please monitor for more updates as we continue to investigate. We appreciate your patience as we work through this.