Investigating SSO Login Errors

Incident Report for AudienceView Campus

Resolved

This incident has been resolved.

Posted Mar 20, 2026 - 20:27 EDT

Monitoring

The issue affecting users encountering errors when logging in via SSO has been resolved.

We appreciate your patience while we investigated and implemented a fix. If you continue to experience any issues, please contact support.

Posted Mar 20, 2026 - 18:09 EDT

Update

We are still experiencing an issue where users may encounter login errors when using SSO. This has been escalated to our engineering teams and we are treating it with the highest urgency. We will update this status page as soon as the issue is resolved.

Until then, general public user access is still working, if you have a login. If not, this guide is also helpful: Running a Box Office in an Outage - https://audienceview2.my.site.com/Campus/s/article/Tech-Outage-Tips-Pro

Thank you for your patience and cooperation while we work towards a resolution

Posted Mar 20, 2026 - 16:42 EDT

Investigating

We are currently investigating an issue where users may encounter errors when attempting to log in via SSO.

Thank you for your patience as we work to identify and resolve the issue.

Posted Mar 20, 2026 - 15:53 EDT

This incident affected: Single Sign On.