Resolved -
The incident has been resolved now.
Jul 3, 12:38 EDT
Monitoring -
The issue is fixed now and we are currently monitoring for any further reports.
Apologies for any inconvenience caused.
Jul 2, 13:18 EDT
Investigating -
We are currently experiencing issues with thermal ticket printing. Printed Tickets are missing QR codes and instead display the following error:
“An error has occurred while processing PictureBox 'PictureBox1': The underlying connection was closed...…”
Our team is actively investigating the root cause.
🔄 Temporary Workaround
In the meantime, we recommend using E-tickets or Mobile tickets as an alternative.
Thank you for your patience and understanding.
Jun 20, 15:38 EDT