Resolved -
The login issues have been resolved. If you still experience issues, please clear your browser cache and cookies or try logging in using an incognito/private window.
Thank you for your patience and understanding.
If you continue to experience issues, please reach out to support.
Oct 21, 17:26 EDT
Monitoring -
The login issues affecting both general public and SSO users on the Campus platform have now been resolved. These issues were caused by an AWS outage that impacted our third-party provider LaunchDarkly, which supports key Campus functionalities.
π§ All services are now operating normally.
π§Ή Recommended Action:
If you continue to experience login issues, please try the following:
Clear your browser cache and cookies
Attempt to log in using an incognito/private browser window
π
Thank you for your patience while we worked to restore access.
If problems persist, please contact support.
Oct 21, 08:01 EDT
Investigating -
We are currently experiencing login issues on the Campus platform affecting both general public and SSO users. This is due to an ongoing AWS outage, which has impacted our third-party feature management provider, LaunchDarkly.
Some Campus functionalities rely on LaunchDarkly, and as a result, users may encounter difficulties logging in or accessing certain features.
π Current Status: Our teams are actively working with LaunchDarkly and monitoring AWS updates to restore full functionality as soon as possible.
π’ Next Update: We will provide further updates as soon as more information becomes available
We appreciate your patience and understanding.
Oct 20, 17:11 EDT